Shipping policy

Shipping Policy

Delivery Coverage

Pakorye ships to supported addresses within the United States. Delivery availability is confirmed at checkout.

If your address is not accepted, contact us before placing an order.

Free Standard Shipping

Standard shipping is free for all orders accepted within our supported U.S. delivery area. No minimum purchase is required.

Any optional paid delivery service, if offered, will be clearly displayed before payment.

Processing and Delivery Time

Orders are normally processed within 1–2 business days after payment confirmation.

Standard shipping generally takes an additional 2–3 business days after dispatch.

The estimated total delivery time is 3–5 business days from order confirmation, including processing and shipping.

Business days are Monday through Friday, excluding public holidays.

Delivery Estimates and Delays

Delivery dates are estimates. Severe weather, carrier disruptions, public holidays, and address issues may affect arrival times.

If we identify an availability issue or material fulfillment delay, we will contact you with updated information and available options.

Protective Packaging

Packaging is selected according to the artwork’s size and construction.

Open packages carefully and keep blades or sharp tools away from the canvas surface and frame.

Order Tracking

Available tracking information will be sent to the email address provided at checkout after dispatch.

Please allow time for the carrier to scan the package and update its tracking system.

Address Corrections

Check your shipping address carefully, including any apartment, unit, or suite number.

Contact us immediately if a correction is needed. Changes depend on fulfillment status and may not be possible after dispatch.

If an address issue prevents delivery, we will discuss the available next steps before arranging reshipment.

Separate Shipments

Items may occasionally arrive in separate packages. Available tracking details will be provided for each shipment without an additional standard shipping charge.

Damaged Deliveries

Inspect your artwork after delivery. If it arrives damaged, retain the packaging and take photographs where possible.

Missing or Delayed Packages

If delivery is delayed or tracking shows delivery but the package cannot be located, contact us with your order number.

Check nearby delivery areas and with household members or building staff. We will assist with the carrier investigation and determine appropriate next steps.

Contact Information

Brand Name: Pakorye
Email: support@pakorye.com
Phone: +1 310-810-4881
Address: 2101 El Segundo Blvd, El Segundo, CA 90245, USA
Website: www.pakorye.com